This article is part of a weekly series on how to build better working relationships using the behavioral assessment tool, DISC to grow the business and career you want.
What You Need to Know
In this week’s blog article, I give you tips and examples for creating messages for each DISC Style. "Speak" their language and get better results.
Dominance – High "D" Style
Leaving Voicemails for Dominance Styles:
• Give your phone number at the beginning and end
• Articulate clearly at a quicker rate of speech
• Tell them exactly why you are calling
• Tell them precisely what you want them to do
• Let them know what to expect with the next step
Sample email to a Dominance Style:
Robert, I know you're continually looking for ways to increase efficiencies, leverage technology to your advantage, and gain a competitive edge over your competition. Click here to read a hard-hitting article that teaches how to leverage high-tech to create high-touch client relationships. Success in all ways, Scott Smith
Influence – High "I" Style
Leaving Voicemails for Influence Styles:
• Use a warm, expressive tone of voice
• Give the impression that you are upbeat
• Suggest a meeting where you can share ideas
• If appropriate, give them your "private" number
• Let them know the first meeting is exploratory
Sample email to an Influence Style:
Dear Bob, I know you're big into sending out info that increases your top-of-mind awareness with your clients, prospects, and colleagues. That's what makes you so successful! Check out this cool article that teaches how to leverage high-tech to stay in contact with hundreds of people. Let me know what you think! Best, Scott
Steadiness – High "S" Style
Leaving Voicemails for Steadiness Styles:
• Lean back in your chair and relax
• Smile as you speak warmly and at a measured rate
• Sound personable; yet still professional
• If possible, tell them who referred you
• Thank them in advance for returning your call
Sample email to a Steadiness Style:
Dear Robert, I know you care deeply about keeping your clients, helping others, and staying in contact with all your prospects. I just found this article that teaches how to leverage high-tech to create high-touch client relationships, and I wanted you to have the information, too. Feel free to call me if you want to discuss this personally. Warmly, Scott
Conscientiousness – High "C" Style
Leaving Voicemails for Conscientiousness Styles:
• Articulate clearly at a steady, deliberate rate of speech
• Remain cool, calm, and professional
• Tell them exactly why you are calling
• Tell them exactly what you want them to do
• Let them know what to expect with the next step
Sample email to a Conscientiousness Style:
Robert, I just read a very informative article about how smart salespeople are systematizing every aspect of their client/prospect communication activities. You may click here to read an article that teaches how to leverage high-tech to automate high-touch campaigns. Toward your marketing success, Scott Smith Managing Partner
About DISC
DISC measures your personality and behavioral style. It does not measure intelligence, aptitude, mental health or values. It describes human behavior in various situations, for example how you respond to challenges (Dominance); how you influence others (Influence); your preferred pace, i.e. decisive, need time to process (Steadiness); and how you respond to rules and procedures (Conscientiousness).
The goal of DISC is to help users build and maximize productive relationships. Users don’t need to change their personality traits; they need to recognize what drives and motivates themselves and others and determine the best ways to effectively interact with them.
Want to know your DISC Style? Take the Assessment. Click HERE.
What You Can Do Next
Have questions about DISC or the coaching and consulting services I provide? Email me HERE.
If you want to discuss a DISC Assessments for your team, email me HERE.
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