As someone who spent over two decades serving at the highest levels of local government leadership for the Mayor and City Council President of Baltimore, Carolyn saw firsthand that experience and technical expertise alone aren’t enough to lead people effectively or deliver timely outcomes. She observed that this gap often left internal capacity stretched thin, teams overextended, and challenges increasingly complex—resulting in stalled projects and delayed results for the communities they served.

​

That insight inspired her to found Leaders Who Connect and Inspire, LLC, a consultancy dedicated to helping public service leaders close that gap by expanding internal capacity, strengthening teams, and delivering solutions faster to the communities they impact.

​​

Carolyn proudly says this is not your typical consultancy. She marries her unique experience in both the legislative and executive branches of local government with expertise navigating agency bureaucracy and a deep grounding in emotional intelligence—bridging the gap between technical skill and people-centered leadership. Her approach equips leaders to tackle their toughest challenges, navigate change with confidence, and create a stronger, more inclusive future for the communities they serve.

​

Beyond her consultancy, Carolyn serves as Vice President of the Board for Dress for Success Greater Baltimore and Suited to Succeed and a board member of the Baltimore National Heritage Association, ​She’s a certified DISC and Emotional Intelligence practitioner, a proud member of the Leadership Baltimore 2025 class, and a contributing author for GovLoop and Careers in Government.